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Home > Students > Track > FAQs > FAQ

Why do I get a message saying that the service has 'timed out'?

For security reasons, the Track service times out after five minutes of inactivity. You will need to go back to the Track login screen to access the service again.

« Back to list of questions

General

  • I have forgotten my Track username and password. What can I do?
  • Why can't I get to the next page when I click on the 'log in' link?
  • Why have my Personal ID, username and password not been accepted?
  • I have been locked out of Track. What can I do?
  • Why do I get a message saying that the service has 'timed out'?
  • Why can't I add a choice on Track?
  • I cannot change my existing choices on Track. How do I make these changes?
  • Can I add another choice to my application if I have already accepted an offer?
  • There is a 'stop' decision for one of my choices. What does this mean?
  • Can I change my reply to an offer?
  • If I decline any offers I may receive, will I be eligible for Extra or Clearing?
  • Why can't I access my application from last year?
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