- GTTR terms explained
- Before you apply
- How to apply
- After you apply
- Important dates
- Trainee teachers with disabilities
- Student finance
- Non UK students
- Course Search
- Apply
- Track
- News
I have forgotten my Track username and password. What can I do?
You can obtain your username and password by using our login reminder service or by contacting our Customer Service Unit on +44 (0)871 468 0 469. Calls from UK BT landlines will cost no more than nine pence per minute. The cost of calls from mobiles and other networks may vary. You will have to answer some security questions correctly before we can give you the details.
General
- I have forgotten my Track username and password. What can I do?
- Why can't I get to the next page when I click on the 'log in' link?
- Why have my Personal ID, username and password not been accepted?
- I have been locked out of Track. What can I do?
- Why do I get a message saying that the service has 'timed out'?
- Why can't I add a choice on Track?
- I cannot change my existing choices on Track. How do I make these changes?
- Can I add another choice to my application if I have already accepted an offer?
- There is a 'stop' decision for one of my choices. What does this mean?
- Can I change my reply to an offer?
- If I decline any offers I may receive, will I be eligible for Extra or Clearing?
- Why can't I access my application from last year?