What we do with your application

What happens next?

When we receive your completed application we process it and send you a Welcome letter containing your Personal ID, username for Track and a list of your choices. We ask you to check the information carefully and let us know immediately if it is not correct by calling our Customer Service Unit. If you have not received your letter within 14 days of sending your application to us, you need to call our Customer Service Unit on +44 (0)871 468 0 469.

Your welcome letter also tells you the training provider to which we have sent your application for consideration. We send applications online to one training provider at a time in your order of preference. The training provider will consider your application and decide whether or not to invite you for interview. After interview they will decide whether or not to offer you a place. If you receive an offer, you must reply through the GTTR.

If you accept a place, we will not send your application to any other training providers. If your application to a training provider is unsuccessful or you turn down an offer of a place, we will send your application to your next highest choice that has vacancies.

If you do not have a place and you have no further choices, you will be able to apply to other training providers. How you do this depends on the stage of the application cycle. Making changes, Extra and Clearing provide more information.

Track the progress of your application

You will be able to view your application and follow its progress online using the Track service. To access Track you will need your Personal ID and the username on your welcome letter, as well as the password you used to make your application.

If you cannot remember your username and/or password, you should call our Customer Service Unit. We will ask you to answer some questions about your application correctly to confirm your identity. We will then be able to tell you your username and, if necessary, reset your password so that you can log in to Track. For security reasons, you should change your password the next time you log in to Track.