- GTTR terms explained
- Before you apply
- Help with applying
- After you apply
- Important dates
- Disabled trainee teachers
- Student finance
- Non UK students
- Course Search
- Apply
- Track progress
- News
FAQs - After you apply
Do you have a question? If you do, please read through this list and you may find the answer.
Log in details
- How can I find my personal ID?
- I have forgotten my Track username and password. What can I do?
- I have been locked out of Track. What can I do?
Training providers decisions and replying to your offers
- You have recently sent my application to a training provider, when will I receive their decision?
- Why haven't I received a decision yet from the training provider that is considering my application?
- What happens if I am not offered a place?
- How will I know when a training provider has made a decision on my application?
- Why has my application been unsuccessful?
- Can I accept a place and still be considered by other training providers?
- What if none of my chosen training providers offer me a place?
- How do I reply to my offers?
- Can I change my reply to an offer?
Making changes
- Can I add more choices?
- Can I change one of my course choices?
- Can I change my personal statement?
- I have obtained qualifications since I applied, can I update my application?
For further information
If your question is not answered here, please call our Customer Service Unit on 0871 468 0 469 (or 0044 871 468 0 469 from outside the UK) open Monday to Friday from 8:30 to 18:00 (UK time). Calls from BT landlines within the UK will cost no more than nine pence per minute. The cost of calls from mobiles and other networks may vary.