Customer service
Providing a high-quality service that satisfies all customers
We have a commitment to our customers to provide an efficient admissions/applications system for postgraduate teacher training courses in England, Scotland and Wales. We aim to provide a high quality service which satisfies all customer enquiries, where and whenever required, by giving clear, accurate information and advice.
Here you can view our customer service aims, the awards we have achieved for quality and our performance indicators, which are reviewed annually.
Have you received excellent service from someone at the GTTR? If so, we would like to hear from you.
If you would like to take part and thank a member of GTTR for the customer service they have given you please email your feedback to employeeexcellenceawards@ucas.ac.uk.
Do you wish to make a complaint? Learn how to in our how to make a complaint section.