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Can you give me my login details?
Your Personal ID and your username will be on any of the letters that have been sent to you. You can also use our login reminder services on Track or Apply to have your username, password and Personal ID emailed to you (in separate emails for security reasons). If you do not have a valid email account, please call us between 08:30 and 18:00, Monday to Friday, and one of our customer service advisers will be happy to help.
Questions previously in the top 10
- How do I enter my qualifications?
- Why can't I pay/send?
- Have you received my reference?
- What is the deadline to apply?
- Why hasn't my referee received the email with login details?
- How do I change my referees' details?
- Can you help me to fill in my application?
- Can you help with my payment problem?
- Why can't I log in to Apply?
- How many choices can I make?
- How long can my personal statement be?
- Who should I choose for my referees?
- When can I apply in the next application cycle?
- How does Clearing work?
- Do I meet the training provider's entry requirements?
- What are the course entry requirements?
- Can you withdraw my application for me?
- Can I have my Clearing Number?
- How do I search for a course on your website?
- Can you give me my login details?
- Can you resend my letter/email?
- Can I apply late?
- I have submitted my application, has it been processed?
- How do I apply to training providers in Clearing?
- Can I change my contact details?
- When will I receive my Clearing Passport?
- When can I pay and send?
- Can I change my Extra choice?
- How do I attach/send the reference?
- How do I use Extra?
- What does a stop decision mean?
- The referee login details don't work / my referee's received multiple logins - which do they use?
- Can you give me my Personal ID?
- Why is Apply not working?
- What are the decision and reply dates/deadlines?