- About the GTTR
- Customer service
- Media enquiries
- Contact us
- GTTR Application Process Review
- Environmental policy
Save yourself a phone call
Before you call us... check the answers to queries being asked
Here are the ten most popular questions we've been asked recently - see if your query is below.
Top 10 queries this week
- What is the status of my application?
- Can I change my course choices?
- What does this GTTR terminology mean?
- Why can't I log in to Track?
- Can I/how do I withdraw a choice?
- How do I add a new choice?
- Can you resend my application to a training provider where I've been unsuccessful?
- How do I apply?
- Can I substitute a choice?
- How do I ask my referee for a reference?
Questions previously in the top 10
- How do I enter my qualifications?
- Why can't I pay/send?
- Have you received my reference?
- What is the deadline to apply?
- Why hasn't my referee received the email with login details?
- How do I change my referees' details?
- Can you help me to fill in my application?
- Can you help with my payment problem?
- Why can't I log in to Apply?
- How many choices can I make?
- How long can my personal statement be?
- Who should I choose for my referees?
- When can I apply in the next application cycle?
- How does Clearing work?
- Do I meet the training provider's entry requirements?
- What are the course entry requirements?
- Can you withdraw my application for me?
- Can I have my Clearing Number?
- How do I search for a course on your website?
- Can you give me my login details?
- Can you resend my letter/email?
- Can I apply late?
- I have submitted my application, has it been processed?
- How do I apply to training providers in Clearing?
- Can I change my contact details?
- When will I receive my Clearing Passport?
- When can I pay and send?
- Can I change my Extra choice?
- How do I attach/send the reference?
- How do I use Extra?
- What does a stop decision mean?
- The referee login details don't work / my referee's received multiple logins - which do they use?
- Can you give me my Personal ID?
- Why is Apply not working?
- What are the decision and reply dates/deadlines?
Still need help?
View the full list of FAQs on this site.
Check out other ways to find the answers on our contact us page.